If the withdrawal changes the student’s enrollment status, the VA will reduce the student’s rate of pay. If the withdrawal occurs during the drop/add period, as defined by the VA, an adjustment is made on the rate of pay. If the withdrawal occurs after the drop/add period, the reduction may create an overpayment, unless there are mitigating circumstances. If there are mitigating circumstances, the student must submit a “Statement in Support of Claim” to the VA. The statement needs to include the VA file number. If the VA does not approve the claim, the overpayment is applied retroactively to the beginning of the semester. The only exception is the “one-time up to six-hour exclusion” which does not require mitigating circumstances.